Is Westwood Post Acute the Right Choice for Your Loved One? An In-Depth Look at Services and Care Quality

Selecting the appropriate SNF for a family member is not an easy decision to make. Some of the facilities that could show up when searching for nursing homes for families in San Jose, California include Westwood Post Acute. Westwood Post Acute is situated at 1601 Petersen Avenue and provides long-term care, short-term rehabilitation, and skilled nursing services. However, is it the best decision for your loved one? In this article, we will discuss the services provided at the facility, the quality of care, and other crucial factors that will assist you to make the right choice.

The Comprehensive Care Services at Westwood Post Acute

Westwood Post Acute offers multiple services that address the needs of residents who have different medical and rehabilitation needs. It has both skilled nursing care and short term rehabilitation services. They are most useful for people who are convalescing from surgery, disease or injury, and for those who require help with ADLs on a regular basis such as dressing, bathing, and feeding.

There is also an automatic sprinkler system in all areas needed as per the regulation for the safety of the residents. It is approved to deal with Medicare and Medicaid which offer some payment plans for the families.

Besides medical care, Westwood Post Acute provides social and recreational services to enhance the lives of the residents. However, the recent inspection pointed out some weakness in that the facility failed to offer adequate activities to meet all the residents’ needs as it is currently being rectified.

Health and Safety Concerns: Health Inspection Deficiencies

In the selection of a nursing home, health and safety standards are very vital. This health center has not been very successful in this area and Westwood Post Acute has been rated below average in the health inspection. The most recent inspection was in November 2023, and out of all the health deficiencies, 39 were found. These were areas like adequate feeding and hydration for health, protection from accidents, and respecting the rights of the residents.

Although the facility has agreed to work on these issues, with corrections expected before early 2024, families should know that these health issues can affect the experience. Families should ask Westwood Post Acute how the center is working to enhance the quality of care and protection in the facility.

Staffing and Caregiver Turnover

Another important aspect of the assessment of a SNF is staffing. Westwood Post Acute has a below average staffing rating which means that the facility may face some difficulties in delivering constant care. The facility has a nurse staff hours per resident per day of 3.90 which is below the optimal standard for quality care.

Of most concern is the high nurse turnover rate within the facility, which is estimated to be 52.1%. High turnover disrupts continuity of care and thus the ability to develop long term relationships between the residents and the caregivers. This could pose some difficulties in the quality of care and satisfaction of the residents.

Quality of Care and Resident Satisfaction

Despite the fact that Westwood Post Acute has a number of staff issues, it has a much above average rating in quality measures both for long-term and short-term care. This implies that residents in these homes mostly have positive effects which include mobility, rehabilitation as well as overall physical well-being.

Also, the facility has a Resident and Family Council that ensures that the families are involved in decision making as well as give feedback on the care of their loved ones. This can provide a good idea of how the facility runs its day to day business.

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Should You Choose Westwood Post Acute?

Whether Westwood Post Acute is the right place for your family member depends on what you value and want for your family member. If you are looking for a facility that boasts of its rehabilitation services and quality measures then Westwood Post Acute is a good place to be. However, the issues related to health inspection, staffing problems and high turnover rates could be a reason for families to pause and think.

When choosing a facility, one should go to the center, meet the workers and the residents, and take into account all aspects, such as the quality of care, number of workers, and infection control measures. When you have the pros and cons of Westwood Post Acute, you are in a better position to make the right decision that will help your loved one get the attention they deserve.